Common Issue Facing While Getting BISP 9000 Qist (April 2024)

The Benazir Kafalat program, which aims to provide financial assistance in the form of 9,000 rupee installments, has been a vital initiative in Pakistan for supporting vulnerable communities. Nevertheless, many beneficiaries are currently encountering difficulties in receiving their rightful payments. In this article, we will delve into the common issues associated with the September installments and present a step-by-step guide to address these challenges.


Challenges Encountered by Benazir Kafalat Beneficiaries

Numerous individuals who qualify for the Benazir Kafalat program have faced obstacles in obtaining their September 9,000 rupee installments. Some recipients have also reported that the allocated educational funds for their children have not been received. To ensure the timely disbursement of these installments, it is crucial to comprehend the underlying reasons for these issues.


1. Payment Delays and Non-Receipt

A significant number of beneficiaries have reported delays in the crediting of the 9,000 rupee installment into their accounts. Moreover, some recipients have confirmed the presence of the payment in their accounts but encounter difficulties accessing it due to various reasons.

Common Causes for Payment Delays in the Benazir Kafalat Program’s September Installments

  • Technical glitches: Payments are credited but remain inaccessible due to technical issues with the payment system.
  • Thumb verification issues: Inability to complete transactions owing to challenges with thumb verification.
  • Administrative delays: Delays in payment processing and release due to administrative factors.

Resolving Issues with Accessing Payments in the Benazir Kafalat Program

To address difficulties related to thumb verification, beneficiaries can take the following steps:

  1. Visit the nearest PISP (Pakistan Innovative Solutions Provider) account office and request an alternative payment form.
  2. Complete the alternative payment form and submit it at the office.
  3. The submitted form will enable beneficiaries to receive the 9,000 rupee installment from their nearest bank branch without the need for thumb verification.

Updates on Benazir Taleemi Wazaif Payments

It’s essential to note that educational payments for children under the Benazir Kafalat program will be disbursed in the next installment, expected in January 2024. The payments for both July and September will be provided simultaneously during this period.


Resolving Common Issues in Obtaining Benefits from the Benazir Kafalat Program

For beneficiaries who have not received the September installment, there is a streamlined process to escalate and resolve their cases for timely payment:

  1. Download the Citizen Portal app from the Google Play Store.
  2. Register on the app by providing the required details.
  3. Access the complaints section within the app and create a new complaint.
  4. Select the category “Poverty Alleviation and Social Security,” and further choose “BISP Benazir Income Support Program.”

Following this process diligently is likely to expedite issue resolution, ensuring that beneficiaries receive their installments within a week through their nearest payment centers.


In conclusion, although challenges persist in the disbursement of the September installment of the Benazir Kafalat program, taking the appropriate steps and utilizing digital platforms can streamline the process, ultimately benefiting the intended recipients. We encourage patience, as the government remains dedicated to resolving these issues and ensuring the timely distribution of funds to those in need.

BISP Basic Information Required

Contact  Number0800-26477, 051-9246326
Address Benazir Income Support Program, Block F, Pak Secretariat, Islamabad, Pakistan
Registration Document RequiredCNIC, B-Forms, Mobile No, Gas/Electricity Bill, Home Rent Agreement if Available.